Hard Crack Toffee FAQ

Hard Crack Toffee is made and distributed with love in beautiful Coeur d’Alene, Idaho. Get answers to some of our most frequently asked questions here and shop for the best toffee online today!

How Is The Toffee Packaged?

Our homemade toffee comes beautifully packaged and tied with a ribbon bow in clear bags that meet USDA and FDA specifications, in various sizes. We currently offer two standard sizes: 8 oz. (½ lb.) and 16 oz. (1 lb.). Our variety pack features a set of three, 4 oz. (¼ lb.) bags.

What Is Your Shipping Policy?

At Hard Crack Toffee, we take special care to ensure that our delicious, gourmet toffee is delivered in the best possible condition. With that in mind, here are some important factors to consider when you buy toffee online from Hard Crack Toffee Shop:

  • All shipping is done via UPS ground. UPS does NOT deliver on Sat and Sun.
  • We can only ship to physical addresses — no PO boxes or APO/FPO boxes
  • It’s important that the recipient check tracking updates with UPS and bring the package indoors as soon as it has arrived, especially in warmer weather. This ensures the toffee retains its quality and appearance.
  • Please allow 3-6 business days for delivery within the United States
  • Upon receipt, we recommend keeping your Hard Crack Toffee refrigerated for maximum freshness (stays delicious for approximately four weeks). Let sit at room temperature for 10 minutes prior to serving or enjoy your toffee chilled, it will still melt in your mouth!

If you have specific questions about shipping, contact Hard Crack Toffee Shop online, at customerservice@hardcracktoffeeshop.com, or by calling (208) 966-4142.

If you are not completely satisfied with your toffee purchase, we do offer returns within 30 days of purchase. To be eligible for a return, your package must be unused, in the original packaging, and in the same condition in which you received it. View our full refund and return policy to learn more.

How Do You Ensure Quality?

At Hard Crack Toffee Shop, we frequently hand-make our delicious, gourmet toffee in small batches to ensure premium quality and consistency. Our toffee is always fresh, never frozen.

In addition, frequently making small batches and shipping all orders as soon as possible ensures that the toffee arrives in the freshest condition.

What Makes Hard Crack Toffee Special?

Hard Crack Toffee is made from all-natural ingredients that are pure and simple, we use premium grade butter, chocolate, almonds, as well as non-GMO pure cane sugar.

Our gourmet toffee is gluten free and made by hand through a labor-intensive process to ensure quality and tradition.

We currently these five flavors of our delicious, melt-in-your-mouth toffee:

Milk Chocolate, Dark Chocolate, White Chocolate, Salted Caramel and Lavender with Dark chocolate.

Buy Hard Crack Toffee online today to see for yourself why we say, “One bite, and you’ll get addicted!”